$ status: senior engineer online

The Senior Engineer You Actually Reach

Johnakin Technology Solutions brings 20+ years of enterprise IT expertise directly to small businesses, so you get the systems, security, and support that big companies rely on, without the big company cost, or the ticket queue.

Free
Initial consultation
Microsoft
Certified professional
DFW
Based & serving nationwide
What We Do

IT Services Built for How You Work

☁️

Microsoft 365 Setup & Admin

Email, Teams, SharePoint, licensing. We set it up right and keep it running. No more figuring it out on YouTube at midnight.

💻

IT Support & Troubleshooting

When something breaks, you need answers fast, not a ticket queue. We provide direct, responsive remote and onsite support. Real help, real fast.

🛡️

Security & Compliance

User permissions, multifactor authentication, and data protection. We close the gaps before they become problems.

Cloud & Azure Infrastructure

Azure setup, virtual machines, remote desktop environments. Enterprise cloud, scaled and priced for small business.

🔄

IT Process Automation

Power Automate workflows, onboarding and offboarding automation, and integrations that free your team from repetitive tasks.

📊

IT Consulting & Strategy

Not sure where to start? We assess your current setup and build a roadmap that grows with your business. No fluff.

🤖

AI Process & Automation Support

From AI powered workflows to intelligent automation, we help your business leverage Copilot, Power Automate, and custom AI integrations to work smarter, not harder.

About JTS

The IT Guy Who's Been Inside the Enterprise

JTS was founded on a simple idea: small businesses deserve the same quality of IT support that Fortune 500 companies take for granted. With 20+ years of hands on experience managing Azure infrastructure, Microsoft 365, enterprise security, and cloud environments, that knowledge doesn't have to stay behind a corporate paywall.

  • Direct access to a senior level IT professional, not a tier one helpdesk script
  • Microsoft certified with active Azure and M365 credentials
  • Flat rate pricing so you always know what you're paying
  • Built for small business speed. We move fast and speak your language
KJ

Keith Johnakin

Founder & Lead Engineer

When you call JTS, you're talking directly to me, not a dispatched ticket, not a rotating help desk. I manage enterprise Azure and Microsoft 365 environments day to day, and I bring that same hands on ownership to every JTS client. No handoffs, no account managers relaying your issue to someone else. Just direct access to the person doing the work.

"We bring corporate level IT to the businesses that need it most."

AZ-900 Certified AZ-104 Certified AZ-305 In Progress Microsoft 365 Azure AD / Entra ID Power Automate
Why Choose JTS

What Makes Us Different

01

Enterprise Experience, Small Business Access

You get the same expertise that manages million dollar infrastructures, without the enterprise price tag.

02

No Jargon. Just Solutions.

We explain things in plain language, help you understand your systems, and never make you feel out of the loop.

03

Proactive, Not Reactive

We don't wait for things to break. We monitor, document, and optimize so problems get caught before they cost you.

04

You're Not a Ticket Number

When you call JTS, you talk to someone who knows your name, your setup, and your business, every time.

Where We Work

Proudly Serving DFW & Beyond

Dallas Fort Worth Arlington Plano Irving Mansfield Midlothian Waxahachie Cedar Hill Remote & Nationwide
★★★★★
Google Reviews (Coming Soon)
MS
Microsoft Certified
Client Feedback

What Clients Are Saying

Client testimonials coming soon. Drop in your approved quotes here.
Field Notes

Insights & Updates

Coming Soon

Practical tips on Microsoft 365, Azure, and small business IT, straight from the field. New posts drop here as they're published.

Industry Watch

Microsoft & Azure, What's Changing

July 2026

Microsoft 365 Pricing Update Takes Effect

Global list prices rose across core Microsoft 365 commercial suites this month, but Microsoft bundled in real upgrades too, including expanded Defender for Office 365 protection, added Intune management features, and 50GB more mailbox storage on Business plans. Worth a licensing review before your next renewal.

Source: Managed Solution
July 2026

Copilot Chat Now Lives Inside Word, Excel, PowerPoint, Outlook & OneNote

Microsoft is embedding Copilot Chat directly into the core Office apps, with a new Agent Mode for iterative work and deeper awareness of your inbox, calendar, and shared files. If your team hasn't tried it yet, it's worth ten minutes to see where it actually saves time.

Source: Oakwood
July 2026

Security Copilot Built Into Defender, Entra, Intune & Purview

For Microsoft 365 E5 customers, Security Copilot now sits inside the tools your team already uses, giving AI assisted incident investigation and guided remediation without a separate console to learn.

Source: Oakwood

Curated by JTS as of July 2026. Ask us anytime for what's changed since.

Let's Talk About Your IT Needs

No pressure. No sales pitch. Just a free 30 minute conversation about where your technology stands, and where it could go.

We reply within one business day.

Prefer to reach out directly? info@johnakintechsolutions.com | 201-679-6639